Asylum seekers, aliens under subsidiary protection, and their family members exercise their rights to health care with a document issued by the Ministry of the Interior (residence permit), proving their status in the Republic of Croatia.This document allows them to access health care in contractual health care institutions, to the extent covered by compulsory health insurance.
Compulsory health insurance
Compulsory health insurance is mandatory for all persons residing in Croatia and for foreigners with approved permanent residence. It is administered by the Croatian Health Insurance Fund (HZZO).
This insurance covers only basic and emergency health services, while other services require co-payments or full payment, depending on how you exercise your rights to health care (for specific questions about your status, contact organizations that provide free legal aid[1] ).
Services that are not fully covered by compulsory health insurance include: specialist examinations and services, hospital treatment, medicines that are not on the basic list and require additional payment or supplementary health insurance.
What does basic health care cover?
Basic health care includes:
- primary health care, such as treatment of acute and chronic conditions by general practitioners, paediatric care, gynaecological services, and dental care
- specialist consultation health care
- hospital health care
- vaccination, testing, and treatment for COVID-19 and other infectious diseases
- vaccination against other infectious diseases
- access to medications listed on the basic and supplementary drug lists of the Croatian Health Insurance Fund
- access to dental aids included in the basic and additional lists of the Croatian Health Insurance Fund
- access to orthopaedic and other medical aids included in the basic and supplementary lists of the Croatian Health Insurance Fund.
In Croatia, there is also
Supplementary health insurance
Supplementary health insurance is voluntary and can be purchased by individuals who have compulsory health insurance through one of the insurance companies in Croatia. It covers the difference between the full cost of a health service and the portion covered by compulsory health insurance.
As an asylum seeker or a person under subsidiary protection, you are entitled to supplementary health insurance if you are employed in Croatia.
Children and adolescents up to the age of 18 do not need supplementary health insurance, as all their health services are fully covered by compulsory health insurance.
Before receiving health care in a healthcare facility, with a private healthcare professional, or another healthcare provider, you must prove your status with a document issued to you by a police department or police station. The range of rights to health care depends on your status in Croatia.
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